Privacy Policy

Privacy Policy

Introduction

Welcome to https://hp-finance-claim.dreamdwellings.net (hereafter referred to as “HPC”, “we,” or “our”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://hp-finance-claim.dreamdwellings.net.
  2. All associated mobile applications and software we offer.
  3. Online services and resources provided through our platforms.
  4. Interactions between users and our representatives via emails, phone calls, text messages, or any other communication channel.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs various user activities, including but not limited to:

  • Using our applications and services as an authorized user.
  • Visiting and navigating through our websites linked to this policy.
  • Subscribing to our newsletters, emails, or other communications.
  • Providing feedback or participating in surveys.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  1. Account Information: Details related to your user account, including usernames, passwords, and profile preferences.
  2. Payment Information: Data necessary for processing transactions, such as cardholder name, card number, expiration date, and security codes.
  3. Financial Information: Your financial records, banking details, and investment portfolios (only when you choose to share them).
  4. Purchase Information: Details of products or services purchased, including quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback and Reviews: Comments, suggestions, and ratings you provide to improve our products and services.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access.
  9. Product Information: Details about the products you show interest in or purchase through our platform.

We collect this data through various methods: user input forms, account settings, online transactions, browser cookies, and device-based technologies. Additionally, we may receive personal data from third parties, such as payment processors or affiliates, subject to their privacy practices.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and website navigation.
  • Preference Cookies: Remember your preferences, language settings, and ad choices to provide a personalized experience.
  • Analytics Cookies: Track user behavior to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We adhere to data retention policies that are in line with applicable laws and industry best practices. We retain personal data for the duration of your account activity or as required by law:

  • Financial records and transaction histories may be kept for an extended period due to legal and tax obligations.
  • Other personal data will be retained only for as long as it is necessary for the purposes it was collected, after which it will be securely deleted or anonymized.

Security Measures

We prioritize the security of your personal data and implement robust safeguards:

  • Encryption: We use encryption protocols to protect data during transmission and storage.
  • Secure Processing: Our payment processors adhere to industry standards (such as PCI DSS) to ensure secure transactions.
  • Access Controls: Strict access controls are in place to limit employee access to sensitive data, ensuring confidentiality.
  • Regular Audits: Regular security audits and vulnerability assessments help us maintain a high level of data protection.

User Rights and Choices

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In some regions, you have the right to request the deletion of your personal data.
  • Restriction: You may limit our use of your data in certain circumstances.
  • Data Portability: You can receive a copy of your personal data in a structured format for reuse with another service provider.
  • Objection and Non-Discrimination: You have the right to object to the processing of your data and be free from discriminatory actions.

To exercise these rights or for data-related inquiries, please contact our Privacy Team using the information provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about their data rights and protections.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us: